By registering for any Prime Numbers class or activity, you acknowledge that you have read and agree to be bound by the Terms of Service below, including the Waiver of Liability and Hold Harmless Agreement.
ACCOUNT: All Prime Numbers clients must maintain an online customer account on our Registration site. It is the client’s responsibility to ensure the information in their account is accurate and updated regularly.
CREDIT CARD: All Prime Numbers clients must maintain a valid credit card on file in their secure customer account. Permission is hereby granted to Prime Numbers, LLC to charge the stored credit card for Prime Numbers services.
EMAIL ADDRESS: The email address provided in the online customer account will be the primary means of communication from Prime Numbers. Please ensure your email filters allow you to receive emails from firstname.lastname@example.org.
All other classes require payment in full prior to the class start date.
Beginning with the 2017-18 school year, we will recognize our regular clients with membership in our new Prime Students loyalty program. After attending ten classes or tutoring sessions in a given school year, students are automatically designated as Prime Students with the following benefits: 20% discount on private tutoring rates, priority registration window, "Welcome Back" discount for early registration. We reserve the right to amend or cancel this program at our discretion.
ABSENCES & MAKEUPS: Tuition for Prime Numbers classes is prepaid in advance. There will be no refunds or credits for classes missed due to student absence. Students may be able to make up a missed class in the same week, if there is another session of their class running and if there is space available.
CLASSES: Please be aware we have a NO REFUND POLICY for all Prime Numbers classes. Refund requests, including those made by students who cannot attend, regardless of the student’s reasons, and regardless of whether advance notice is provided, will not be honored. If you decide to withdraw from Prime Numbers ongoing classes, no refund will be given for partial months already prepaid.
PRIVATE TUTORING: If a student is unable to attend a Private Tutoring session due to illness or other emergency, we ask that you provide us with a minimum of 24 hours’ notice. For scheduled sessions cancelled with more than 24 hours' notice, tuition will be credited to your account less a 20% administrative fee. There are no refunds or credits for sessions cancelled less than 24 hours in advance, or for scheduled sessions a student fails to attend.
CALENDAR: Prime Numbers sessions are not held on national holidays or school district breaks. However on Issaquah School District In-Service Days, Prime Numbers sessions WILL be held. See the calendar on the Prime Numbers website for details.
CANCELLATION DUE TO INSUFFICIENT ENROLLMENT: Though it is rare, we reserve the right to cancel sessions due to insufficient enrollment. If we should need to cancel a session in which your student is enrolled, we will provide you with notification by email at least three (3) days prior to your scheduled session start date. In the event that we cancel a session due to insufficient enrollment, you will be issued a full refund of your registration fee for that session within three (3) business days of the cancellation. In lieu of a refund, you may elect to enroll in another session of the same class if there are seats available. You must contact us by phone or email within the three day window to verify availability and request this enrollment transfer.
CANCELLATION DUE TO WEATHER OR OTHER EMERGENCIES: Prime Numbers generally follows the Issaquah School District for weather-related closures. If school has been cancelled or dismissed early due to weather, Prime Numbers sessions will not be held. We may delay or cancel sessions at our discretion if weather conditions warrant. If possible, we will post notice of such closures on our website at www.primenumbers.guru and send an email to all enrolled students. Tuition for prepaid classes cancelled by Prime Numbers will be credited toward the customer's account and applied toward the following month's tuition.
CANCELLATION OF PRIVATE TUTORING DUE TO INSTRUCTOR ILLNESS OR EMERGENCY: If a Prime Numbers instructor has to cancel a private tutoring session due to illness or emergency, we will make every effort to find a substitute instructor for the scheduled session. If a suitable substitute cannot be arranged, we will notify you that the session has been cancelled, by email and by phone.
Prime Numbers holds high expectations for the conduct of students in our sessions, so that we may provide a high quality learning environment. We reserve the right to remove any student who, in our sole judgment, does not comply with these expectations. No refund will be given.
·Students will conduct themselves appropriately before, during, and after Prime Numbers activities and classes.
·Students will be respectful to their instructor and to fellow students.
·Students will arrive in a timely manner ready to learn.
·Students will put forth their best effort to focus on learning activities.
·Other than bottled water, no outside food or drinks allowed.
STUDENT DEVICES: With the exceptions of students’ cell phones and calculators, we strongly recommend that students do not bring electronic devices and other personal property to Prime Numbers. Prime Numbers, LLC is not responsible for any electronic devices or other personal property brought by students to the premises. Cell phones should be set on “silent” mode during sessions. No recording devices are permitted.
PRIME NUMBERS DEVICES: Prime Numbers may provide electronic devices for student use during sessions including, but not limited to: laptop computers, tablets, calculators, document cameras, and other learning devices. Students are expected to exercise reasonable care when using and handling electronic devices at Prime Numbers. In the case of damage to an electronic device caused by a student’s negligent behavior, Prime Numbers reserves the right to charge the credit card on file for repair and/or replacement costs of the equipment.
ENTRY AND EXIT: Students may be dropped off or picked up in front of Prime Numbers on Discovery Drive or in the rear parking lot. Only the front door may be used for entry and exit. The rear door is an emergency exit only.
WAITING: Please drop off students in a timely manner before their scheduled session begins and pick them up promptly upon the end of the session. Students being dropped off or waiting to be picked up may wait inside our front lobby or under the covered breezeway adjacent to our space. While waiting, students must comport themselves in a manner that is respectful of neighboring Discovery Heights residents and businesses.
BEFORE AND AFTER CLASS: Prime Numbers is not responsible for supervising students before their session begins or after their session ends, including monitoring students’ whereabouts after their session ends or confirming the identity of individuals picking up students. Parents must take sole responsibility for student conduct and safety outside of session hours, and for transportation to and from Prime Numbers.
RELEASE OF LIABILITY: By submitting this registration electronically, and in consideration of receiving permission to participate in Prime Numbers activities, I expressly warrant that the enrolled student(s) (or I, if I am a participant) am capable of withstanding both the physical and mental demands of the activities. I also expressly assume all risks of the student or me participating in the activities, whether such risks are known or unknown to me at this time. I further release Prime Numbers, LLC and its owners, managers, employees, volunteers, and agents from any claim that my child may have or that I may have against them as a result of injury or illness incurred during the course of participation in the activities. I further agree to indemnify and hold harmless Prime Numbers, LLC and its owners, managers, employees, volunteers, and agents from any claims arising from my participation in its activities or as a result of any injury or illness of my student during such activities.
PERMISSION & RELEASE: By submitting this registration electronically, I hereby authorize and give my consent for Prime Numbers to summon any and all professional emergency personnel to attend, transport and treat the enrolled student and issue consent for all medical, surgical, diagnostic and hospital procedures as may be performed or prescribed by treating physician if I cannot be reached in case of emergency. I agree to assume any financial responsibility for all expenses of such care. Prime Numbers, LLC is released of all liability and cannot be responsible for payment of medical expenses incurred during activities.
ALLERGIES/MEDICAL CONDITIONS: I will inform Prime Numbers of any allergies, medications, or medical conditions that medical staff may need to know in the event of a medical emergency.
MEDICATIONS: No medications will be administered to minors without written consent from legal guardians.
I give permission to Prime Numbers, LLC to take and use any photographic image, video image, digital image, replication, or quotes of the enrolled student in any marketing or education materials. This may include, but is not limited to: newspaper advertisements or news stories, television commercials or news stories, websites, electronic signboard slides, educational materials, printed materials for instructors, special event flyers or brochures, and other advertising materials. No identifying information will be included. I may opt out of the photo/video permission during the registration process or by notifying Prime Numbers in writing or by email at any time.
We respect your privacy and will never sell your personal information to any third party. We will not discuss a student’s academic progress or personal information with anyone outside of Prime Numbers staff, including the student’s classroom teacher, without express written permission from a parent or guardian.
I warrant and assure that I am at least 18 years of age and fully competent. Furthermore, I warrant that I am the legal guardian of the student enrolling in Prime Numbers, LLC. I have carefully read and understand and hereby agree to the above Terms & Conditions.
Updated on 7/19/17.
The most updated version of our Terms & Conditions supersedes any prior versions.